Apple’s new pitch to consumers: Think darker


But if you watched any of the company’s iPhone event yesterday, it’s clear Apple is thinking differently now about how it markets its products in an era of Covid, economic uncertainty, war and climate change threats.

As my colleague Samantha Kelly notes, the opening of the event felt a bit like watching an emergency first responder training session, taking aim at our deepest fears.

In a three-minute video, Apple positions itself as a lifesaver in a crisis. The Apple Watch calls for help after a man skating on a frozen river falls through the ice. The watch gives an atrial fibrillation notification to another. A teenager survives a plane crash in the winter by calling 911 on her watch.

It’s a stark tonal shift from Apple’s usual pitch — that its products are tools for creativity. Essentials for aspiring photographers, designers, outdoor enthusiasts capturing epic adventures to share on social media. There was still a bit of that spirit, sure, but it was hard to ignore the darker message that not only do Apple products save lives, not having Apple products could be fatal.

The new iPhone features, as we wrote here yesterday, were few and far between. The iPhone 14 isn’t so different from its predecessor. What is new:

  • Car-crash detection technology on both the Apple Watch and iPhone
  • An emergency SOS tool for iPhones that relies on satellites if, for example, you’re lost in the wilderness and cellular service isn’t working.
  • Temperature monitoring on the Apple Watch that can be used to track illnesses. In case anyone forgot we’re still in a pandemic.

“It was a little surprising to see Apple reach for the alarmist approach and position their devices as potential life savers,” said Ramon Llamas, research director at market research firm IDC.

The message is: We hope you don’t ever need to use these services, but won’t you be glad to have them the next time you go out alone in the woods?

The somewhat cynical reality here is that Apple products are top shelf, and inflation is eating into people’s disposable incomes. The company has to convince consumers that its smartwatch, which starts at $250 for the cheapest version and goes on up to $800, is worth the extra cash.

SHAMELESS PLUG

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NUMBER OF THE DAY: $30,000

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The average electric vehicle available today has a base sticker price of about $47,500, according to Edmunds.com.

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