They thought they bought Obamacare. But they didn’t get insurance : Shots

A Google search for Obamacare plans can direct consumers to a series of “lead-generating” websites: nongovernmental webpages that connect insurance brokers to consumers.

Getty Images

hide caption

toggle caption

Getty Images

A Google search for Obamacare plans can direct consumers to a series of “lead-generating” websites: nongovernmental webpages that connect insurance brokers to consumers.

Getty Images

Tina Passione needed health insurance in a hurry in December. The newly retired 63-year-old was relocating to suburban Atlanta with her husband to be closer to grandchildren. Their house in Pittsburgh flew off the market, and they had six weeks to move out 40 years of memories.

Passione said she went online to search for the federal health insurance marketplace, clicked on a link and entered her information. She promptly got multiple calls from insurance brokers and bought a plan for $384 a month. Later, though, when she went to a pharmacy and doctors’ offices in Georgia, she was told she did not have insurance.

In fact, it said it right on her card: “THIS IS NOT INSURANCE.”

Passione is one of 10 consumers who told KHN that they thought they were buying insurance but learned later that they had been sold a membership to a Houston-based health care sharing ministry called Jericho Share. The ministry formed in 2021 when House of Prayer and Life Inc., a half-century-old Christian congregation, assumed the name Jericho Share, according to Texas business filings.

Health care sharing ministries are faith-based organizations whose members agree to share medical expenses. The ministries grew in popularity before the Affordable Care Act’s mandate for having insurance coverage was repealed, because they offered a cheaper alternative to insurance. But they are not insurance, are largely not regulated as such and don’t necessarily cover members’ medical bills. Massachusetts is the lone state that requires ministries to regularly report data, and only about half of claims submitted to ministries there were deemed eligible for payment. This spring, the Colorado legislature passed similar requirements that await the governor’s signature.

The Better Business Bureau gives Jericho Share an F rating, its lowest, and its website shows more than 100 complaints filed in less than a year. Texas Department of Insurance documents show two complaints, from February and March, about Jericho Share. The department responded to both by saying it regulates insurance, which ministries are not, and forwarding them to the state attorney general’s office. The attorney general’s office did not respond to KHN’s questions about the status of the complaints.

John…